Warranty Policy
Warranty Policy – RealTungsten
Our Commitment to Quality
At RealTungsten, we take pride in offering premium tungsten rings crafted with precision, strength, and timeless style. Every ring is made from high-grade tungsten carbide and designed to last a lifetime. To ensure your complete satisfaction, all our products are covered by our Lifetime Warranty.
What Our Warranty Covers
We stand behind the quality of our craftsmanship and materials.
Our warranty covers:
- Manufacturing defects such as cracking, breaking, or discoloration not caused by misuse.
- Replacement for incorrect sizing (first resizing or replacement at a reduced cost).
- Polish and finish protection, ensuring your ring maintains its shine and integrity.
What Is Not Covered
Our warranty does not cover:
- Damage caused by accidents, abuse, or improper care.
- Normal wear and tear such as minor scratches.
- Lost or stolen rings.
- Rings altered by a third party (engraving, resizing, etc. outside RealTungsten.com.
Warranty Claim Process
If you believe your ring qualifies for a warranty claim:
- Contact our support team at contact@realtungsten.com with your order number and photos of the issue.
- Our team will review your request within 48 hours.
- Once approved, you’ll receive instructions for repair or replacement.
- Customers are responsible for return shipping; RealTungsten covers the replacement shipping cost.
Lifetime Guarantee
We believe in lasting quality — just like the love our rings represent. Our Lifetime Guarantee means your tungsten ring is protected for as long as you own it. If your ring ever fails under normal wear, we’ll replace it with a brand-new one.
Need Help?
If you have any questions about our warranty or product care, please reach out to us at:
📧 contact@realtungsten.com