Order Information
At RealTungsten.com, we’re dedicated to providing you with the best quality tungsten jewelry and a smooth shopping experience.
1. Multiple Shipments
Because we work with several trusted fulfillment partners, your order may be shipped from different warehouses.
If you ordered more than one item, it’s possible that they will arrive in separate packages and on different days.
Don’t worry — this is completely normal, and you’ll receive a tracking number for each shipment once it’s on its way.
2. Processing Time
All orders are processed within 1–3 business days.
You’ll receive an email confirmation once your order has been shipped.
3. Delivery Time
Standard delivery usually takes:
- United States: 7 to 15 business days
- United Kingdom: 10 to 15 business days
- Canada: 10 to 15 business days
Please note that delivery times may vary depending on customs or postal delays.
4. Tracking Your Order
Once your items are shipped, you’ll receive tracking details by email.
You can also track your order directly from our Track Your Order page.
5. Missing Items
If you receive only part of your order, the remaining items are likely still in transit and will arrive shortly after.
If you haven’t received the rest after the expected delivery window, please contact us at:
📧 contact@realtungsten.com
6. Our Commitment
We carefully select our partners to ensure that each product meets our quality standards.
Your satisfaction is our priority, and we’ll always make sure you receive what you ordered.